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Naw Say Rah Saw profile picture
Naw Say Rah Saw
21 October 2026
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While I was looking for the sofa set design I wanted, I found the color and style at Carlisle Furniture. The sofa set quality is pretty good and I am satisfied with my purchase. The staff is pleasant to interact with and provide good service. Right now, I am quite satisfied, as my living room looks very grand to the sofa set I bought from Carlisle Furniture and Bedding.
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Manpreet Singh
31 August 2026
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⭐⭐⭐⭐⭐ Had a great experience buying our couch from Carlisle Furniture Pakenham. The couch is very comfortable, relaxing and feels like great quality. A special thanks to Misbah, who was extremely helpful and provided excellent customer service throughout. Highly recommend Carlisle Furniture Pakenham!
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Matthew HERSHAFT
21 August 2026
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I recently purchased three new recliners from this outlet, and I honestly couldn’t be happier with both the recliners and the fantastic service I received. From the very beginning, everyone was friendly, helpful and happy to answer all of my questions. They even took the time to speak with the boss and organise a better price for me, which I really appreciated. You couldn’t ask for nicer or more professional people to deal with. I also have to give a special mention to the delivery driver. He was absolutely fantastic — friendly, careful and extremely helpful. He put everything together for me, took all the boxes and packaging away, and treated my brand-new recliners as if they were his own. It’s great to see a business that still believes in looking after its customers from the moment you walk in the door right through to delivery. Very impressed with the whole experience and I would happily recommend them to anyone. Thank you for the excellent service! ⭐⭐⭐⭐⭐
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Melissa Bec
19 August 2026
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We purchased a leather couch back in February. The service we had was fantastic. We are really happy with the quality and our purchase. Highly recommend.
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Hanif Afridi
26 July 2026
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Very good service
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Ranish maharjan
8 July 2026
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Friendly and great deal. Are day delivery made our life easier.
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Kris Breaden
28 June 2026
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Excellent customer service, great transfer and fantastic prices. I highly recommend Carlisle Furniture and Bedding!
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Tiff Wey
26 May 2026
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Paul Leidig
11 May 2026
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Misbah was amazing! So helpful and friendly, nothing was too big of an ask and very approachable!
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meta verse profile picture
meta verse
7 May 2026
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Absolutely love our new lounge thank you Misbha! We recently purchased a large sectional recliner lounge suite from Carlisle Furniture, and we couldn’t be happier with the entire experience. From the moment we walked in, Misbha was incredibly accommodating no pressure, genuinely helpful, and really took the time to understand what we were looking for. The quality of the furniture is outstanding and it looks absolutely stunning in our new home. The whole process from selection to delivery was smooth and stress-free. We’ll definitely be back for future purchases. Highly recommend! 🙌

More Information

Click & Collect Information

Yes, we offer click and collect. While all items can be collected from our regional warehouse, smaller items can be collected from our stores.

Smaller items such as a bedside or a table lamp, items that can easily fit into a standard car, can be collected from any store or warehouse location and certain larger items can only be collected from our warehouses and larger stores.

If you are picking your order up from a store, please bring enough muscle with you to load your purchase into your vehicle as our team members will be unable to assist. Please also bring blankets and tie downs to ensure your purchase can be safely transported home.

When your order arrives in store, our store teams will be in contact to arrange the pickup with you, this may be via SMS, email or phone call. All items must be collected within 7 days of arriving at store.

For click & collect orders being collected from a warehouse, a member of our team will contact you after your order has been confirmed to organise a convenient date for your collection.

In all cases, you will also need to present valid photo ID to collect your order.

See here for more information on click and collect.

FAQ's & Returns

What is your Return/Refund Policy?
Can I cancel my order?
Can I return my order?